Frequently Asked Questions

General information that is often asked.

What is public information?

Public Information is information that is generated, stored, managed, sent, and/or received by a public agency relating to state administrators and administration and/or organizers and administration of other public bodies in accordance with laws and regulations and other information

What is a PPID?

Information and Documentation Management Officer, hereinafter referred to as PPID, is an official who is responsible for storing, documenting, providing and/or providing information services in a Public Agency.

Who can apply for public information?

Every Indonesian citizen and/or legal entity as stipulated in the Law of the Republic of Indonesia Number 14 of 2008 concerning Public Information Disclosure.

How do I apply for information on a SIG?

Information requests can come directly to the PPID SIG Public Information Service Room to fill out an information request form, and/or submit an application via the https://page www.sig.id/ppid by filling out the information request form.

How long will it take for the requester to receive a response from the PPID?

Responses from the PPID will be submitted no later than 10 (ten) working days after the request for information has met the requirements and can be extended for the next 7 (seven) working days.

What information can the applicant obtain?

According to the law in force all information can be obtained except those that are exempt.

What information is excluded?

Public Information that cannot be provided by a Public Agency consists of:

  1. Information that can harm the country;
  2. Information relating to the interests of business protection from unfair business competition;
  3. Information relating to personal rights;
  4. Information relating to job secrets;
  5. The information requested has not been mastered or documented; and/or
  6. Public Information that is excluded under the provisions of the law.

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